ICT Officer (Software Applications Specialist) – 3 Year Contract

The University of Blantyre Synod (UBS) an institution committed to excellence in higher education and service, invites suitably qualified and motivated individuals to apply for the following positions tenable at the University. This is a unique opportunity to join a growing institution committed to academic excellence and Christian values.

• - Providing technical support for computers, printers, networks, and other ICT equipment, as well as installing, configuring, and maintaining software, operating systems, and applications.
• - Supporting the university’s network infrastructure—covering internet, Wi-Fi, and internal systems—while monitoring system performance, troubleshooting issues, and ensuring minimal downtime.
• - Maintaining ICT assets, inventories, and documentation, and assisting in the management of servers, databases, and user accounts.
• - Operates the student management system and ensures data security, regular backups, and compliance with existing policies.
• - Provides training to staff and students on ICT tools and basic troubleshooting.
• - Supports e-learning platforms, email systems, and university management systems, and contributes to ICT-related projects and system upgrades.

• - A university degree in one of the following fields is required: computer science, software engineering, information technology management.
• - A minimum of two years of relevant professional work experience is required in information technology management and prior work - Experience in a higher education set up is an added advantage.
• - Proven experience in LAN/WAN and WLAN operations is required.
• - Proven server environment administration experience.
• - Experience with ICT services is required.